Shipping & Returns - Vital Hemp, Inc.

Shipping & Returns

Order Details:

  • All U.S. orders $200 or more receive FREE USPS priority shipping. 
  • Vital Hemp accepts Visa, Mastercard, American Express, Discover and PayPal, 
  • All markdown styles and masks are final sale. No refunds or exchanges.
  • Customers returning items for credit or exchange are responsible for return shipping costs ($8.25). 
  • All US orders are typically shipped within 48 business hours (excluding weekends).  USPS Priority domestic mail often delivers packages within 2-3 business days from the date of mailing.

Returns & Exchanges:

  • To request a return or exchange email
  • Unworn, unwashed garments, with tags, may be exchanged or returned for store credit if returned within 21 days with a receipt. We do not accept returns of gift cards, masks, promotional items and final sale items.
  • Items must be returned in the same condition in which you received them, any signs of wear will not be accepted for return.
  • Defective merchandise will be replaced if possible, or refunded if not.
  • Exchanges for any items eligible for return will be based on availability of the stock or credit will be applied.
  • Vital Hemp is not responsible for a lost or stolen packages once it has been delivered.