Shipping & Returns

Order Details:
  • All U.S. orders$200 or more receive FREE USPS priority shipping. 
  • Vital Hemp accepts Visa, Mastercard, American Express, Discover and PayPal, 
  • All markdown styles are final sale. No refunds or exchanges.
  • Customers returning items for credit or exchange are responsible for return shipping costs ($8.00). 
  • All US orders are typically shipped within 48 business hours (excluding weekends).  USPS Priority domestic mail often delivers packages within 2-3 business days from the date of mailing.
  • International orders ship within 5 to 7 business days and may take up to 14 business days to deliver depending on the shipping service.
Exchanges:

Unworn, unwashed garments, with tags,  may be exchanged or returned for store credit if returned within 21 days with a receipt. 

Items must be returned in the same condition in which you received them, any signs of wear will not be accepted for return. Defective merchandise will receive a full refund.  To expedite processing, please include a note with return address and requested action (ex: please exchange for the same item in a smaller size; or please issue me a gift card for store credit).  Exchanges for any items eligible for return will be based on availability of the stock.

We do not accept returns of gift cards, masks, promotional items and final sale items.

Vital Hemp is not responsible for a lost or stolen packages once it has been delivered.